• Part-time and permanent position
• Salary ranges from $44.58 to $47.97 per hour plus 12% superannuation
• Generous salary packaging available under PBI status
• Employee Assistance Program (EAP)
• Supportive, values driven team environment
• Ongoing professional development, mentoring and training opportunities

About Anglicare

Anglicare (NSW South, West & ACT) partners with vulnerable communities across regional, rural NSW and the ACT. Our work is grounded in social justice, trauma‑informed practice, and a commitment to dignity, inclusion and long‑term outcomes.

Anglicare invites applications for the Transitional Housing Tenancy Officer role within the newly established Transitional Housing Program based in Wagga Wagga.

Anglicare's Transitional Housing Program provides safe, stable short-to-medium term accommodation options for single women, women with children, who have experienced housing instability due to domestic or family violence.

The program includes a portfolio of transitional properties managed in partnership with a local real estate agent, with the aim of supporting women to successfully sustain these tenancies and move into long‑term secure housing pathways in the private rental or community housing sectors.

As the Transitional Housing Tenancy Officer, you will play a key role in supporting women to build the knowledge, confidence, and practical skills needed to maintain a tenancy and transition successfully into permanent housing.

This role works closely with the real estate agent managing the transitional properties and focuses specifically on tenancy stability, tenancy skill‑building, and addressing practical barriers that may put a tenancy at risk.

A brief outline of the Position Description includes:

• Assist women to understand tenancy processes, rights, and responsibilities, including lease agreements, rental payments, and maintenance reporting.
• Support skill development in areas such as budgeting, property upkeep, communication with landlords/real estate, and preparing for rental inspections.
• Conduct property visits as required to support tenancy stability.
• Identify emerging issues early and assist women to resolve tenancy problems before they escalate.
• Make appropriate referrals as required i.e. financial counselling, mental health, AOD, counselling.

About you:

You are a motivated and organised case manager who enjoys working alongside people with complex needs and supporting meaningful change. You bring a trauma‑informed, strength-based approach and understand the impacts of domestic and family violence on housing instability.

You will have:

• A minimum Diploma in Community Services (or equivalent)
• At least two years' experience in a relevant case management role
• Sound knowledge of homelessness services, DFV, and referral
• pathways
• Strong communication, advocacy and documentation skills
• A warm, engaging and respectful approach with clients and colleagues

If you share our values of Compassion, Integrity, Dignity and Inclusion, and are committed to creating positive outcomes for people in your community, we would love to hear from you.

Please upload your resume and a cover letter outlining your experience.

For all enquiries, please contact Kristy Daley on 0419891879 (during business hours).

Applicants must hold the Working With Children Check issued by the NSW Office of the Children's Guardian, and satisfactory National Criminal History Check conducted by Anglicare HR.